If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem.
All issues must be reported by email. You can also log in to your account and open a ticket there. Please do not call us to report a problem as we will only direct you to this page or your account.
Tell us about your problem
To tell us about any issue you may be having, simply send an email to firstname.lastname@example.org. We will reply to your ticket as soon as we can (Mon-Fri 8.30am-4.30pm).